Terms of Service

These Terms of Service govern the use of communication services provided through Mr. Oblong Omnichannel.

1. Our Service

Mr. Oblong Omnichannel integrates supported communication platforms, including WhatsApp Business, with our internal Odoo business management system.

2. Acceptable Use

Users agree to use our communication services only for lawful purposes and must not submit unlawful, abusive, fraudulent, harmful or unauthorized content.

3. Business Communications

Our services may be used for customer inquiries, customer support, order-related communication, notifications and other legitimate business communications.

4. Third-Party Services

Our communication services may depend on third-party platforms, including Meta and WhatsApp. Availability of those services may therefore be affected by third-party systems and policies.

5. Privacy

Personal information processed through our services is handled according to our Privacy Policy and applicable law.

6. Service Availability

We make reasonable efforts to maintain our services but cannot guarantee uninterrupted or error-free operation.

7. Changes to the Service

Mr. Oblong may modify or discontinue portions of the service when necessary for operational, security, technical or legal reasons.

8. Changes to These Terms

These Terms may be updated periodically. The latest version will be published on this page.